Privacy Policy jomkiss01

Welcome to jomkiss01. We understand that when you register and use our platform, you are entrusting us with your personal information. We take that trust seriously. This Privacy Policy document has been drafted to clearly and transparently explain how jomkiss01 collects, stores, uses, and protects your personal data as a platform member.

This policy applies to all users who access or use the jomkiss01 platform, including through the official website, mobile app and any related services we offer. By registering an account or continuing to use our platform, you confirm that you have read and understood this Privacy Policy and agree to the practices described herein.

Jomkiss01 operates in accordance with the provisions of Malaysia Personal Data Protection Act (PDPA) 2010 and all applicable laws and regulations. We are committed to ensuring that every aspect of your personal data management complies with the protection standards set out under Malaysian law.

Jomkiss01 collects your personal data through various means — either directly from you during registration and platform use, or automatically through permitted tracking technologies. The following are the categories of data we collect:

Data you provide directly:

• Full name as shown on your official identification document.
• Identity card number (MyKad) or passport number for KYC verification purposes.
• Email address and mobile number for account communications.
• Date of birth for verification that you meet the minimum age requirement of 18 years.
• Current residential address in Malaysia.
• Bank account details, e-wallets (such as Touch 'n Go eWallet, Boost, or GrabPay) for processing deposits and withdrawals.
• Photos or copies of identity documents submitted during the KYC process.

Data collected automatically:

• IP address and device information used to access the platform.
• Login session data including date, time and access location.
• Game history, betting and wagering transactions within the platform.
• Cookie data and related tracking technologies (further details in Section 6).
• Your device's operating system, web browser type, and screen resolution.

The personal data we collect is used solely for legitimate and necessary purposes in providing you with quality jomkiss01 platform services. The following are the specific purposes for which your data is used:

• Account Management: To register your account, verify your identity, process logins and manage your member profile.
• Transaction Processing: To process deposits, withdrawals and any financial transactions you carry out on our platform.
• KYC Verification: To meet legal compliance requirements including identity verification and anti-money laundering (AML) obligations.
• Service Communications: To send account-related notifications, transaction updates, security alerts and important service information.
• Platform Improvement: To analyse usage patterns and improve the user experience, platform performance and system security.
• Fraud Prevention: To detect, investigate and prevent fraudulent activity, money laundering and any violations of our terms of use.
• Customer Support: To respond to enquiries, resolve complaints and provide you with technical assistance.
• Legal Compliance: To fulfil the legal and regulatory obligations applicable to our operations.

Jomkiss01 does not sell or transfer your personal data to third parties for marketing purposes. However, in the course of operating the platform, we may share data with certain parties in limited and controlled circumstances as follows:

• Payment Processing Providers: Financial institutions, banks and e-wallet providers integrated with our platform to securely process deposit and withdrawal transactions.
• Technical Service Providers: Third-party companies that assist us with server hosting, platform analytics, cybersecurity and technical support — all bound by strict confidentiality agreements.
• Identity Verification Providers: Trusted third-party KYC services to help us verify member identities in accordance with regulatory requirements.
• Legal Authorities: Government agencies, law enforcement bodies or courts when we are required to do so under Malaysian law or by a valid court order.

All third parties we work with are required to comply with data protection standards equivalent to our own. We do not permit third parties to use your data for any purpose other than those stated above.

The security of your personal data is a responsibility we take very seriously. jomkiss01 implements multiple layers of technical and organisational security controls to protect your data from unauthorised access, disclosure, alteration or destruction.

Technical Security Measures:

• 256-bit SSL/TLS encryption for all data transmitted between your browser and our servers.
• Databases protected with server-level encryption (encryption at rest).
• Enterprise-grade firewall and intrusion detection and prevention systems (IDS/IPS).
• Two-factor authentication (2FA) is available for members to enhance account security.
• 24/7 monitoring of network traffic and suspicious account activity.
• Regular data backups to a secure, separate location.

Data Retention Period:

Jomkiss01 retains your personal data for as long as your account is active or as long as necessary to provide our services. Following account closure, data will be retained for the period required by Malaysian law (typically 7 years for financial records) before being securely deleted.

Jomkiss01 uses cookies and similar tracking technologies to enhance your experience on our platform, maintain the security of your login session and understand how the platform is used so we can continue to improve it.

Types of Cookies We Use:

• Essential Cookies: Required for core platform functions such as login session verification and security. Cannot be disabled without affecting platform functionality.
• Performance Cookies: Collects information on how the platform is used (pages visited, time spent) to help us improve performance.
• Functional Cookies: Saves your preferences such as language, display settings, and stored login information for your convenience.
• Analytics Cookies: Helps us understand aggregated, anonymised usage patterns for platform improvement purposes.

You can manage or disable cookies through your web browser settings at any time. However, please note that disabling essential cookies may affect the functionality and security of your session on the jomkiss01 platform.

Under the Malaysia Personal Data Protection Act (PDPA) 2010, you as a data subject have certain rights regarding your personal data held by jomkiss01. We fully respect these rights:

The jomkiss01 platform is strictly for adult users aged 18 years and above only. We do not knowingly collect, store or process any personal data from individuals under the age of 18.

Should we discover that personal data of a child has been collected without our knowledge — for example through registration using false information — the account in question will be immediately closed and all related data will be deleted from our systems.

The jomkiss01 platform may contain links to third-party websites or services in certain contexts. It is important to understand that once you leave our platform and access those third-party websites, the jomkiss01 Privacy Policy no longer applies.

Jomkiss01 has no control over the content, privacy policies or practices of those third parties and is not responsible for the way they collect or use your personal data. We advise you to read the privacy policy of each third-party website you visit before providing any personal information.

Jomkiss01 reserves the right to update or modify this Privacy Policy at any time as necessary, whether due to changes in law, business practices or platform improvements. Any changes will take effect immediately upon publication of the latest version on this website.

For changes that are material or that significantly affect your privacy rights, jomkiss01 will endeavour to provide reasonable notice via the platform or the email address registered to your account. It is your responsibility to review this page periodically for the latest updates.

If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, the jomkiss01 support team is always available to assist you.

You may contact us via:

• Email: [email protected]
• Platform: Via the live chat function or help centre within your account.
• Operating Hours: 24 hours a day, 7 days a week including public holidays.

We are committed to responding to all privacy-related inquiries within a reasonable timeframe and resolving any issues raised thoroughly and professionally. For formal complaints relating to data protection, you may also refer to the Malaysia Department of Personal Data Protection as the relevant regulatory authority.